Terms & Conditions of Family Care Services @ FamilyDoc UrgentCare Center

Effective Date: July 16, 2026

Acceptance of Terms : Welcome to Family Doc Urgent Care. These Terms and Conditions ("Terms") govern your use of our website, online services, electronic communications, and SMS messaging services. By accessing our website, scheduling an appointment, receiving healthcare services, or opting in to receive SMS communications from Family Doc Urgent Care, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, please discontinue use of our website and electronic services.

Scope of Services : Family Doc Urgent Care provides healthcare services in accordance with applicable federal and state laws. These Terms apply to your use of our website, electronic communications, and related online services. They do not replace the professional judgment of your healthcare provider or the terms of any treatment you receive.
Eligibility : By using our services, you represent that you are legally authorized to make healthcare decisions for yourself or, where applicable, on behalf of the patient for whom you are acting.
If you are experiencing a medical emergency, Call 911 immediately or go to the nearest emergency department.

Medical Disclaimer : Information provided through our website is intended solely for general informational and educational purposes. It is not intended to constitute medical advice, diagnosis, or treatment, nor does it establish a provider-patient relationship.
- Always consult a qualified healthcare professional regarding any medical condition or treatment.
Patient Responsibilities : You agree to provide accurate, complete, and current information when registering for services, scheduling appointments, or communicating with our office. You are responsible for promptly notifying us of any changes to your contact information, including your mailing address, email address, and mobile telephone number.
Privacy : Family Doc Urgent Care is committed to protecting the privacy and confidentiality of your protected health information (PHI). We collect, use, maintain, and disclose your information in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), applicable federal and state laws, our Notice of Privacy Practices, and our Privacy Policy.
By using our services, you acknowledge that you have received or have been offered access to our Notice of Privacy Practices, which explains how your protected health information may be used and disclosed and outlines your rights under applicable law.
SMS Communications : If you voluntarily opt in to receive SMS communications from Family Doc Urgent Care, you consent to receive text messages related to your healthcare, including but not limited to:
- Appointment reminders
- Appointment confirmations
- Scheduling updates
- Customer care communications
- General healthcare-related notifications
By opting in, you acknowledge and agree that:
- Your consent to receive SMS communications is voluntary.
- Your consent is nota condition of receiving medical treatment or healthcare services.
- Message frequency may vary depending on your interactions with our practice.
- Message and data rates may apply based on your wireless carrier's plan.
- You may opt out of receiving SMS messages at any time by replying STOPto any message.
- For assistance, reply HELPor contact our office directly.
- You are responsible for maintaining an accurate mobile telephone number with our office.
- Wireless carriers are not liable for delayed or undelivered messages.
Electronic Communications : By communicating with Family Doc Urgent Care electronically, including through email, SMS, or our website, you acknowledge that electronic communications may not always be completely secure despite reasonable safeguards.Electronic communications should not be used to report medical emergencies, Family Doc Urgent health concerns, or time-sensitive medical issues. For emergencies, call 911 immediately.
Website Use : You agree to use our website only for lawful purposes and in a manner consistent with these Terms. You may not:
- Attempt to gain unauthorized access to our systems or networks.
- Interfere with the operation or security of our website.
- Introduce malicious software or harmful code.
- Use our website in violation of any applicable law or regulation.
Family Doc Urgent Care reserves the right to suspend or restrict access to users who violate these Terms.
Intellectual Property : Unless otherwise indicated, all content on this website, including text, graphics, logos, images, documents, trademarks, and other materials, is the property of Family Doc Urgent Care or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, published, or otherwise used without prior written permission, except as permitted by applicable law.
Third-Party Websites : Our website may contain links to third-party websites or services for your convenience. These websites operate independently from Family Doc Urgent Care. We do not control, endorse, or assume responsibility for the content, availability, security, or privacy practices of any third-party website.
Accessing third-party websites is at your own discretion and subject to their respective terms and privacy policies.
Limitation of Liability : To the fullest extent permitted by applicable law, Family Doc Urgent Care shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of our website, electronic communications, or SMS messaging services.
Nothing in these Terms is intended to limit any rights or remedies that cannot be excluded under applicable law.
Governing Laws : These Terms and Conditions shall be governed by and construed in accordance with the laws of the state in which Family Doc Urgent Care operates, without regard to its conflict of law principles.
Severability : If any provision of these Terms is determined to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
Changes to These Terms : Family Doc Urgent Care reserves the right to modify or update these Terms and Conditions at any time to reflect changes in applicable laws, regulations, technology, or business practices.
Updated versions will be posted on our website with a revised Effective Date. Your continued use of our website or electronic services following any updates constitutes your acceptance of the revised Terms.
Entire Agreement : These Terms and Conditions, together with our Privacy Policy and Notice of Privacy Practices, constitute the entire understanding governing your use of our website, electronic communications, and SMS messaging services.

Contact Information : If you have questions regarding these Terms and Conditions, our Privacy Policy, or SMS communications, please contact us:

FamilyDoc UrgentCare

Phone: 773-940-1612
Email: info@familydocurgentcare.com
Website: familydocurgentcare.com

If you have questions regarding your privacy rights or the handling of your protected health information, please contact our HIPAA Privacy Officer through the contact information provided above.

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Effective Date: July 16, 2026

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